Privacy policy

Pasat Andrei operates VIDORIX as an individual service provider. This policy describes how the service collects, uses, and stores information when a visitor browses the site, submits a request, activates an account, purchases a package, or communicates with support.

Questions about this policy should be directed to hello@mail.vidorix.app. Legal interpretation and enforcement should be reviewed against the laws of Republic of Moldova.

We may collect contact details, company information, package selections, payment-related identifiers, account records, submitted briefs, support messages, and operational metadata required to run the service.

We may also collect technical information such as browser type, device information, approximate location, referral attribution markers, session identifiers, and security logs used to protect checkout and account flows.

Information is used to process requests, create and secure accounts, confirm payments, deliver purchased videos and add-ons, respond to support questions, detect abuse, and maintain service operations.

We may also use operational data to improve production workflows, understand package usage, and monitor billing, fraud, or service incidents.

VIDORIX may rely on third-party infrastructure and payment vendors, including Paddle, to process video package purchases, send transactional notifications, protect forms, and operate the account environment.

These providers should only receive the information needed to perform their role in the service flow. Internal records remain the source of truth for account access and paid order status.

Operational records may be retained for as long as needed to provide the service, comply with legal obligations, resolve disputes, and investigate abuse or billing issues.

Users who need access, correction, or deletion support should contact hello@mail.vidorix.app. Material changes to this policy should be published on this page with an updated effective date and reviewed for Republic of Moldova.